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Banking Enquiries

Customer Care Hotline:
1 300 88 6688 (Malaysia)
+603-7844 3696 (Overseas)
Email: mgcc@maybank.com.my

Fraud Hotline:
+603 5891 4744

Operating Hour: 24 hours (Including holidays)

National Scam Response Centre Hotline (8am - 8pm daily):
997

Make an Appointment

Click here to make an appointment at your nearest branch for services such as new account opening, debit card, sales advisory and more.

Head Office

Maybank Islamic Berhad

Level 15, Tower A,
Dataran Maybank,
No 1, Jalan Maarof,
59000 Kuala Lumpur

+603-2297 2001

Credit/Charge Card Collection & Recovery

If you are facing any financial difficulty in servicing your overdue monthly payment for your credit/charge card, please do contact our Collection Department at the below telephone number or email us at colln@maybank.com.my

Menara Maybank: +603-2074 8090

Etiqa Twin Towers: +603-2633 9077

Mercu Maybank: +603-2630 1700

American Express Collections: +603-2074 7409

Monday to Thursday, 8.45am - 5.45am
Friday, 8.45am - 4.45pm
(Excluding weekends and public holidays)

Credit Card Centre

Credit Card Hotline:

1 300 88 6688

Bank Negara Malaysia

Peti Surat 10922
50929 Kuala Lumpur

1 300 88 5465
+603 2174 1515 (Fax)

The Associations of Banks in Malaysia

The Association of Banks in Malaysia (ABM)
A-11-1, AICB Building,
No. 10 Jalan Dato’ Onn,
50480 Kuala Lumpur

ABMConnect: 1 300 88 9980
eABMConnect: www.abm.org.my/eabmconnect

Financial Markets Ombudsman Service (FMOS)

www.fmos.org.my

FMOS is an independent body to help resolve disputes between consumers and financial institutions.

You may submit your complaint relating to any banking products and/or services to FMOS within six (6) months of receiving the bank's final decision