Dear Valued Customer,

You can now message a Maybank Customer Care agent via Live Chat on Maybank2u and the Maybank app. Get more info on your transactions, Maybank products and more, right from your account.

How to use Live Chat?

On Maybank2u:

Step 1: Login to your Maybank2u account

Step 2: Click on ‘Contact Us’ to start a Live Chat

On the Maybank app:

Step 1: Login to your Maybank app

Step 2: Tap on the drawer menu and select ‘Need Help?’

Step 3: Tap on the Live Chat icon to start chatting

Live Chat is available 8am - 12am everyday.

Thank you.