With respect to the alleged claim, Maybank would like to reassure our customers that our systems remain secure, and all Maybank customers information is fully protected.

Nevertheless, we take these security concerns very seriously and continue to monitor and ensure our data is protected at all times.

With the various fraud counter measures put in place, including the usage of Secure2U to authenticate transactions, and cooling off period enabled for high risk transactions, our customers online transactions continue to be protected.

We would like to remind our customers to always remain vigilant and protect their information. Please keep your User ID, password and personal details safe, and be cautious of malware, WhatsApp messages and phishing sites and phone calls requesting your credentials.