UPDATED ANNOUNCEMENT

Dear Valued Customers,

We wish to inform that our Bandar Baru Bangi Branch has reopened and resumed normal operations on 31 May 2024.

Thank you for your support.

ORIGINAL ANNOUNCEMENT

Dear valued customers,

We regret to inform you that one of our employees at the Bandar Baru Bangi Branch has tested positive for Covid-19.

The said employee last reported to work on 29 May 2024. After reporting symptoms similar to that of Covid-19, the employee concerned was advised to get tested and unfortunately, was confirmed positive.

Upon receiving the information, we have immediately closed the branch/centre for deep cleaning and sanitisation. Detailed contact tracing is also being carried out to identify and inform those who had direct contact with the said employee.

As per MOH’s guidelines, our branch/centre employees who are identified as “people under investigation” (PUIs) will remain in self-quarantine and will undergo medical screening to ensure they are healthy before returning to work.

The branch/centre will be temporarily closed from 30 May 2024 until further notice.

In the meantime, you may perform all your essential banking via Maybank2u, Maybank2u Biz and Maybank2E from the safety of your home. Alternatively, you may visit other branches nearest to you or utilise our Self-Service Terminals for your banking needs.

Kindly refer to www.maybank2u.com.my for the full list of Maybank branches.

Rest assured, we will continue to work closely with the relevant authorities to ensure that all health regulations are adhered to and will maintain all efforts to keep the branches safe. Safeguarding the wellbeing and safety of our customers and employee remains our utmost priority.

Should you have any enquiry, please contact the Maybank Group Customer Care Centre at 1-300-88-6688.

We apologise for any inconvenience caused and thank you for your understanding and patience as we navigate this new normal. Stay safe!

Penutupan Sementara Cawangan Maybank Bandar Baru Bangi

Pelanggan yang dihormati,

Dukacita dimaklumkan bahawa seorang kakitangan kami di Cawangan Bandar Baru Bangi telah disahkan positif Covid-19.

Hari terakhir kakitangan tersebut bertugas di pusat/cawangan ini adalah pada 29 Mei 2024. Setelah melaporkan gejala serupa dengan Covid-19, beliau dinasihatkan untuk menjalani saringan dan malangnya, telah dikesan positif.

Selepas menerima maklumat, kami terus menutup pusat/cawangan ini untuk menjalankan proses pembersihan yang rapi serta sanitasi. Saringan kontak rapat akan dilakukan untuk mengenalpasti individu yang mempunyai kontak secara langsung dengan kakitangan tersebut.

Menurut garis panduan KKM, kakitangan pusat kami yang dikenalpasti “people under investigation” (PUIs) akan kekal memerhatikan kuarantin kendiri dan juga menjalani saringan kesihatan untuk memastikan mereka berada dalam keadaan sihat sebelum kembali bekerja.

Pusat/Cawangan ini akan ditutup buat sementara waktu dari 30 Mei 2024 sehingga diberitahu kelak.

Sementara itu, anda digalakkan untuk melakukan transaksi perbankan anda melalui Maybank2u, Maybank2u Biz dan Maybank2E dari kediaman masing-masing dengan selamat. Anda juga boleh mengunjungi cawangan yang berdekatan atau menggunakan Terminal Layan Diri kami untuk memenuhi keperluan perbankan anda.

Sila rujuk kepada www.maybank2u.com.my untuk senarai penuh cawangan Maybank lain.

ami akan terus bekerja rapat dengan pihak berkuasa yang berkenaan untuk memastikan semua protokol kesihatan dipatuhi. Usaha-usaha pencegahan juga akan terus diamalkan supaya cawangan-cawangan kami selamat. Kesejahteraan dan keselamatan para pelanggan dan kakitangan merupakan keutamaan kami.

Jika anda mempunyai sebarang pertanyaan, sila hubungi Pusat Perkhidmatan Pelanggan Maybank di talian 1-300-88-6688.

Sebarang kesulitan amat dikesali.

Terima kasih di atas kerjasama anda dan semoga kekal selamat.