Frequently Asked Questions
Frequently Asked Questions
Overseas Flag for ATM/Debit Card
Activate Overseas Flag
Maybank2u
Timeframe:Immediate
- Login to Maybank2u
- Select Card Management
- Select Overseas ATM Facility
- Select Activate from the drop down list
- Key in the Start Date and End Date
- Select Request for TAC button
- Key in the TAC number
- Confirmation Status will be displayed and SMS will be sent to you on the status of the activation
ATM
Timeframe:Immediate
- Insert ATM card and Pin number
- Select Other Transaction
- Select Other Services
- Select Overseas/Plus ATM Service
- Select Activate (Temporary)
- Key in Identity Card Number and confirm
- Remove ATM Card and take the receipt
Maybank Group Customer Care
Timeframe: Immediate
- Dial 1300 88 6688
- Choose Language
- Press 0 (Speak to Call Centre Agent)
- Call Centre Agent to verify caller identity
- Upon successful verification, call centre agent will activate the ATM/Debit Card Overseas Flag
Deactivate Overseas Flag
Maybank2u
Timeframe:Immediate
- Login to Maybank2u
- Select Card Management
- Select Overseas ATM Facility
- Select Deactivate from the drop down list
- Click Confirm
- Confirmation Status will be displayed and SMS will be sent to you on the status of the activation
ATM
Timeframe: Immediate
- Insert ATM card and Pin number
- Select Other Transaction
- Select Other Services
- Select Overseas/Plus ATM Service
- Select Deactivate
- Key in Identity Card Number and confirm
- Remove ATM Card. Take the receipt
Maybank Group Customer Care
Timeframe: Immediate
- Dial 1300 88 6688
- Choose Language
- Press 0 (Speak to Call Centre Agent)
- Call Centre Agent to verify caller identity
- Upon successful verification, call centre agent to deactivate the ATM/Debit Card Overseas Flag