How do I report a disputed transaction?

To report a disputed transaction, contact the Bank immediately. Email your details to mgcc@maybank.com.my, and include the following details to help us expedite the investigation:

• Your name
• Your NRIC or passport number
• Affected account number
• Date of the disputed transaction
• Amount of the disputed transaction
• Reason for the dispute

We will confirm receipt of your report as soon as possible and may contact you within 14 days to request any additional information.