Frequently Asked Questions

Why can’t I request for SMS TAC when making transactions on Maybank2u and why do some transactions still use SMS TAC whereas some use Secure2u?

As a measure to further safeguard your online banking security, all Secure2u authorisations have permanently moved to the MAE app (effective 1 July 2023). Secure2u on the MAE app is now the only way you can approve Maybank2u web/app and MAE app transactions. Secure2u on the MAE app is safer as it is enhanced with a min. 12-hour activation period that prevents unauthorised transaction approvals and it also reduces your risk of SMS TAC fraud.