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Money Mules

If you suspect you've been scammed, immediately call Maybank's 24/7 Fraud Hotline at 03-5891 4744 or the National Scam Response Centre at 997 (8am-8pm daily)

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What is a Mule Account?


An account that is used to receive and transfer funds acquired illegally on behalf others.

How does a scammer use a mule account?


  • Scammers will contact the potential victims via emails, chat rooms, websites or social media and persuade them to receive money into their bank account.
  • They will lure victims with lucrative schemes and monetary rewards in exchange of using the victims’ bank accounts or ATM cards.
  • Scammers will then transfer the illegal money into the victims’ bank accounts (mule accounts).
  • The victims are then instructed to transfer the money into another mule account.
  • When the fraud is detected, the mule account holder will become the target of the authority and investigation.

Do not be a victim


  • Do not allow your account to be used or handled by any third party or unknown persons.
  • Do not share your account bank details i.e. Internet Banking User Name and/or Password, ATM Card, PIN Number or TAC to a third party.

What should you do if you received a suspicious offer?


  • Please check the recipient account number at the Semak Mule webpage at http://ccid.rmp.gov.my/semakmule/  before performing any payment transactions.
  • Proceed to lodge a police report if your personal bank account has been compromised by the scammers.

Legal action can be taken against the account holder. It is your responsibility to safeguard your banking account.