Frequently Asked Questions

How do I check my credit card application status?

You should receive a notification through SMS / email on the status of your credit card application within 10 working days.

If you did not any update after 10 working days, you may reach out to us via these channels:

  1. Customer Care hotline: 1-300 88 6688 or +60378443696 (Overseas)
  2. Email: mbbcardservices@maybank.com.my
  3. Maybank Facebook: https://www.facebook.com/Maybank
  4. Maybank Twitter: https://twitter.com/MyMaybank
  5. Maybank Live Chat: https://www.maybank2u.com.my