I received an error message with the code 00AQ. What should I do?

This error code means that your account has been locked because you've entered the wrong PIN code while registering for Maybank2u or resetting your login. To unlock, kindly contact our Maybank Group Customer Care at 1-300 88 6688 (Malaysia) or +603-7844 3696 (Overseas). You may then try to register or reset your login again using the correct PIN.

If your subsequent attempts still failed, kindly proceed to the nearest branch to replace your ATM card and get a new PIN.