I forgot my Maybank2u username and password. What should I do?

If you've forgotten both your Maybank2u username and password, please follow the steps below to retrieve your username and reset your password.

1. Visit www.maybank2u.com.my, click on 'Forgot Login Details'.
   
   
   
   
2. Choose how you want to reset your account, and verify your details with your Access/Card No. and PIN. If you're resetting using your Access Number, key in your Internet Banking PIN.
   
   
   
   
3. Your username will be displayed. Note it down, then click 'Reset Password' to proceed.
4. Key in and confirm your new password. Then, key in the TAC mobile number received on your mobile and click 'Submit'. You can now log in to Maybank2u with your new password.