Frequently Asked Questions

How do I set a strong username?

To set a strong username as a measure to further safeguard your account, we recommend that you set a more unique username.

Below are the username guidelines;

  • Make your username unique, where it consists of between 6 to 16 alphanumeric characters (upper and lower case) with . (fullstop) and _ (underscore) and do not use other special characters.
  • An example of a strong username: M0hD_Fa1z