I received an error message with the code 0C09. What should I do?

The error code 0C09 indicates that in your application, the company registration number needs to be in the old format (exp. 12345678-U), and not the new Business Registration Number format.

If the issue persists, kindly contact our Customer Care hotline at 1-300-88-6688 or +60-3-7844 3696 (overseas) for further assistance, or visit your nearest branch and we will assist you.