Frequently Asked Questions
How do I reload my international mobile prepaid number?
Simply follow the steps below to reload your international mobile prepaid number at no extra fee:
- Log in to maybank2u.com.my
![](/iwov-resources/images/personal/frequent_queries/reload-int-ao-comms-faq-step1.png)
- Go to ‘PAY & TRANSFER’ and select the ‘RELOAD’ tab
![](/iwov-resources/images/personal/frequent_queries/reload-int-ao-comms-faq-step2.png)
- Beside ‘Reload To’, select ‘Mobile Prepaid (International)’
![](/iwov-resources/images/personal/frequent_queries/reload-int-ao-comms-faq-step3.png)
- Choose from the list of countries and telco available
![](/iwov-resources/images/personal/frequent_queries/reload-int-ao-comms-faq-step4.png)
- Enter the mobile number and select a reload amount, then click ‘RELOAD’
![](/iwov-resources/images/personal/frequent_queries/reload-int-ao-comms-faq-step5.png)
- Check the details and authorise via Secure2u to complete your transaction
![](/iwov-resources/images/personal/frequent_queries/reload-int-ao-comms-faq-step6.png)
- Click on ‘Add to Favourite’ to enjoy quicker reloads next time!
![](/iwov-resources/images/personal/frequent_queries/reload-int-ao-comms-faq-step7.png)
You may perform prepaid reloads to the following countries and telcos:
![](/iwov-resources/images/personal/frequent_queries/supported-countries-reload.png)
Note:
1.There is no service charge for international mobile reload.
2.The transaction limit is RM300 per telco.