Frequently Asked Questions

How do I instantly reload my Malaysian mobile prepaid number?

To perform prepaid reloads for any Malaysian telco, simply follow the steps below:

How to reload via Maybank2u web

  1. Log in to www.maybank2u.com.my
  2. Go to ‘PAY & TRANSFER’ and select the ‘Reload’ tab
  3. Beside ‘Reload To’, select ‘Mobile Prepaid (Malaysia)’
  4. Click on the ‘Telco List’ field and select your service provider
  5. Fill in your mobile number and reload amount
  6. Click ‘RELOAD’

How to reload via the MAE app

  1. Log in to your MAE app
  2. Tap on ‘Wallet’ and select ‘Reload’
  3. Select or search for your telco provider
  4. Fill in your phone number and reload amount
  5. Select the account to pay from and tap on ‘Pay Now’

Please be informed that an SMS will be sent to the recipient for Prepaid Top Up (Instant and PIN) from the following numbers:

012-2260911, 019-2111911, 019-2266180, 019-3374429, 016-2149443, 016-2516180, 017-3776180, 014-3386180, 019-2866180, 016-2211911, 016-2143346, 016-2143861, 013-7523190, 013-7523192, 019-6049921