Frequently Asked Questions

I am unable to download the MAE app on my device due to its non-secured Operating System (OS). What should I do?

To ensure that you have better security for your banking transactions, the MAE app is only supported on secured OS. In order to download and use the app, you are encouraged to update your device OS to the latest version or upgrade to a device (if needed) that it is compatible with it.

Device

Recommended OS Version

Apple

iOS 18 and above

Android

Android OS 13 and above

Please visit your nearest Maybank/Maybank Islamic branch for us to provide you with further assistance.