Frequently Asked Questions

I have activated Secure2u on the MAE app on 30 October 2023. The min. 12-hour activation period will end on 31 October 2023, which is when Secure2u activation at a Maybank ATM is required – do I need to activate Secure2u again at the ATM?

If you have activated Secure2u on the MAE app before 31 October 2023 and you are waiting for min. 12-hour activation period to pass, you will not need to activate your Secure2u at a Maybank ATM. Once the activation period is over, you can perform transactions as usual.