Frequently Asked Questions

What if I forgot the PIN (Personal Identification Number) for the Maybank card that is required for the ATM activation?

If it is a Maybank debit card, please visit the nearest branch to get your Maybank debit card replaced. A replacement fee of RM12 will be imposed. A new card can be issued on the same day for you to perform Secure2u activation on Maybank ATMs.

If it is a Maybank credit card, Maybank charge card or MAE visa card, please call Maybank Group Customer Care at 1-300-88-6688 (Malaysia) for assistance.