Frequently Asked Questions
What are the steps to activate Secure2u via ATM?
Below are the steps to activate Secure2u via ATM:
Part 1: Register for Secure2u via the MAE app
- Download or launch the MAE app
- Under Quick Actions, tap ‘Secure2u’ to register for Secure2u on your device
- Tap ‘Register Secure2u Now’ and follow the on-screen instructions to complete your registration
- Prepare your card that was mentioned upon completion of registration to bring to the Maybank ATM for Secure2u activation
Part 2: Activate Secure2u at a Maybank ATM
- At a Maybank ATM, insert your card and key in its PIN
- On the Main Menu, select ‘Secure2u Activation’
- Select ‘Activate Secure2u’ and follow the on-screen instructions to complete your activation.
- Once activated, you will go through a minimum activation period of 12 hours
- Once the activation period ends, you will be notified via SMS, push notification and email and you’ll be able to perform transaction as usual